Find a distributor
Products
Collections
Tips
Plus
Careers
Contact
After-sales service

After-sales service

For any after-sales service request, please complete the form below.

     

    Date of purchase

    * Product type

    * Was the product(s) installed by the dealer?

    * Is the product to be inspected/repaired accessible from the outside without scaffolding/ladder or cherry picker?


    * Is the product to be inspected/repaired accessible from inside without scaffolding/ladder or cherry picker?


    * Is the working environment and access, if any, safe and unobstructed?


    Please describe one problem at a time. If you encounter more than one problem, click + to display a new box.

    +

    Describe another problem

    Send attachment – Invoice and photo(s) of the problem

    By completing this form, you consent to our collection and use of your personal information in accordance with our Privacy Policy.

    By completing this form, you consent to our collection and use of your personal information in accordance with our Privacy Policy. Privacy Policy.

    Important information : An initial investigation on your part is very important, as it will enable us to identify and resolve the problem more quickly and easily. An unjustified visit on our part will incur a $135 + tax charge. Products must be installed properly, square and plumb to validate this service request.